Very satisfied. Initially, there was a language barrier, but the staff were very patient.

The car rental company is very professional and highly reputable.

The pickup location is unreliable, and my rental contract had major loopholes. The drop-off location was closed on the day of return, causing significant losses.

Europecar offered me a SERES3 EV. I asked them for another car such as Peugeot, Renault, Citroën, etc, but they said they have only Chinese EV cars or Tesla for extra 100 €. I didn't accept Tesla, and take Seres3. During my drive on the first day, the car had problem with electric system. I went to the Europcar Agency in Montpelier Airport. At the beginning they refused to change the car. I called Europcar Help Center and QEEQ help center but didn't contact to anybody. I resist to change the car and they accept to change the car with MG4. This EV car was OK and I completed my travel without another problems.

Booking platform is working very well but help center is not.

The staff was really good and the pick up and drop process was hassle free. The cars Europecar rent is in fabulous and they always have good options that suit your requirement. Live Europecar.

It was really easy to book the car everything was in details so had no question. The app has handy details for pick up and drop. The customer service was excellent as they really responded very well to queries and also helped in case I was unable to contact Europecar. Overall it was excellent experience.