Not many people, efficiency was acceptable.

When picking up the car, they insisted I take full insurance, even though I had already purchased basic collision and theft coverage. They finally reprinted the paperwork after I insisted. The car was in poor condition, and in hilly areas like Italy, it struggled to go uphill. The return location address was incorrect; it took a long time to find the return parking lot.

Avis is considered a high-end rental company, there’s nothing to criticize.

My booking was for a Jeep Renegade or similar vehicle, which I paid extra to get. I was totally disappointed at hatchback Kia Stonic that was provided.

It was evident that AVIS representatives were not happy with a third party booking. Not sure if will book through third party again.

They try to let me paid for every thing and when I told them I book Audi they told my take fiat after that I change the car by pigot 8003 and they let me paid the diference .