Very satisfied, completed the car rental and return using translation software.

Overall, the service was very satisfactory. Both the gentleman and lady at the front desk were very attentive, professional, and friendly.

Both pick-up and drop-off were very quick.

I am very satisfied with the car's condition; it's quite new. The only drawback is that the accelerator pedal is a bit heavy. I got a Citroën C5 instead of the booked Ford Focus, which was a pleasant surprise. The car also came equipped with a highway toll card, very thoughtful. As QEEQ reminded, the store's staff did try to sell extra insurance, and since I'm cautious, I bought it.

After dropping the car in best condition and the receiver told me that, I received by email from Avis Turkey in Turkish language an invoice for total of 1,222 TL while i already paid for my car rental to you in ADVANCE! I called their number several times but no body answered. Pls clarify with them as i will NOT pay twice for car rental.