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Reviewed: Sun, Oct 12, 2014
About Hertz: 6.0 /10
The rented car had ample power and we were very satisfied. However, when returning the car, the key drop box was movable, and everyone (including us and some foreign renters) was afraid of losing the keys, so we didn't put them in until we went through security. The staff suggested we put the keys in, but they weren't very busy at that time. We called to complain, suggesting that the key drop box should be fixed, as it is in other return locations. This one wasn’t, and we hope for improvement.

Relevant Reviews on Hertz in Australia

Kenneth Temple

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Reviewed: Tue, Apr 9, 2019
About Hertz: 8.0 /10
Hertz staff were quite friendly.

Vivien Pritt

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Reviewed: Fri, Jan 19, 2018
About Hertz: 6.0 /10
The company insisted on purchasing full insurance and had a poor attitude towards foreigners.

Eden Marion

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Reviewed: Sun, Oct 22, 2017
About Hertz: 8.0 /10
Not bad
About QEEQ: 8.0 /10

Cathy Whit

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Reviewed: Sat, Jul 11, 2015
About Hertz: 6.0 /10
We were given a car with over 30,000 kilometers on it, and both the front and rear bumpers had scratches. There was no staff who spoke Chinese, which made communication a bit difficult given our average English skills. However, their attitude was alright. When returning the car, there was a scratch, but since we had full insurance, it was OK after showing it to the store staff.
About QEEQ: 10.0 /10

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Special | Hertz Mystery Vehicle or similar
Reviewed: Sun, Jan 13, 2019
About Hertz: 10.0 /10
Anna who was on the Hertz desk was really helpful and a credit to your company.
About QEEQ: 10.0 /10

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