Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Sandy Piers

Germany

Reviewed: Tue, Aug 5, 2014

About Hertz: 6.0 /10

There is a wide range of vehicles to choose from, the location of the car lot is convenient, the cars are new, and the process is fast and simple. However, be cautious as they may claim that the car you originally booked is unavailable and try to upsell you to a more expensive, luxurious model, along with unnecessary insurance and equipment. The additional insurance and equipment they offer are quite pricey. In my opinion, roads in Europe are generally good, and drivers tend to follow the rules; if you have good driving skills and are cautious, the basic insurance is usually sufficient. Dare to say 'no' to their 'enthusiasm'.

About QEEQ: 8.0 /10

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Maggie Barnard

Germany

1 days rental

Reviewed: Thu, Aug 23, 2018

About Hertz: 6.0 /10

Do I really have to write a review? I'm too lazy to do it.

Arlen Tracy

Germany

1 days rental

Reviewed: Tue, May 8, 2018

About Hertz: 2.0 /10

This company is not honest in their operations. Upon arrival, they stated that crossing the borders to Austria and Switzerland would incur extra fees. The original quote of 315 euros increased to 870 euros. Despite my multiple assertions that I did not need additional insurance or other services, the staff insisted that this is the normal price and that there were no other fees except for the cross-border fee. I eventually had to call the car rental customer service to negotiate and finally settled at 507 euros. This situation highlights two issues: 1. This company's cross-border fee is significantly higher than others. Previously, I rented from another company with a cross-border fee of 6 euros per day. 2. The quote is very dishonest and deceptive. Note: I have seen similar cases in the comments section for this company, please pay attention.

Ives Cooper

Germany

1 days rental

Reviewed: Wed, Oct 8, 2014

About Hertz: 10.0 /10

The company is very professional and truly deserving of being a world-class car rental company. It was easy to find following the instructions after leaving the airport. Since we crossed the border into Italy, they replaced the Mercedes with a 9-seater Ford. The only drawback was the requirement to purchase comprehensive insurance (originally insurance was included, but it might have been invalidated by crossing the border). The original 10-day rental was 641 euros, but it totaled 1099 euros in the end, which is a bit pricey.

About QEEQ: 10.0 /10

Adair Romeo

Germany

1 days rental

Reviewed: Thu, Feb 26, 2015

About Hertz: 10.0 /10

Convenient, simple procedures, and a user-friendly pick-up and drop-off process.