You usually don't get the car you reserved. I booked a Mercedes-Benz E-Class wagon but was given an Alfa Romeo. The Alfa Romeo has no other major issues, but the front bumper radar sensor is blocked by the license plate, which is not securely fixed. When driving, the license plate shakes, causing frequent false alerts. It's pretty frustrating.

Not many people picking up cars

Smooth communication, clear instructions.

I rented a Mondeo but they gave me a Focus. This is unacceptable.

Good and quick

Easy to use.