There were two staff members at the pickup location, but one lady processed everything very slowly. I arrived at Brisbane Domestic Airport at 8 AM and had a 9 AM car pickup reservation. However, the wait time (waiting for the two customers ahead of me) and my own processing took a total of 50 minutes. I didn't get the car until 9:50 AM. Aside from the slow pickup process and the difficulty in finding the drop-off lane, everything else was great. There's no upselling, the car was in good condition, and the staff was diligent and responsible.

This is my second time using QEEQ, and it's just as reliable as before. I purchased full insurance on-site, returned the car quickly, and there were no unexpected charges after returning home.

Very good, the pick-up and drop-off process was very smooth. The car was in great condition, with only 2500 km on it. Driving the Great Ocean Road is a must in a lifetime. Overall, a very satisfying rental experience.

Car was fantastic. As our flight arrived early, i had to wait for the counter to be opened, approximately 25 minutes.

Easy to book and good correspondence.