Excellent

I have rented from ALAMO in Seattle, Los Angeles, and Portland, and also from Thrifty. I found Alamo has more cars, in better condition, and you can choose from the available cars in the lot based on your selected model. Particularly, they have a lot of new cars, which is better than many rental companies. This time, because we had a lot of luggage to bring back home, we followed the staff's suggestion and switched to a 7-seater Chrysler MINI Van. They patiently showed us how to fold the seats and explained various functions of the car. The vehicle was practically new, with only 2 miles on it! When we returned home, the four of us, along with four large suitcases, three medium-sized cases, a 16-inch box, several carry-ons, and a bicycle all fit inside. Back home, it took both a minivan and a sedan to carry all this stuff. It was incredibly practical!

The trip ended successfully, overall very satisfied

Excellent anb professional

Excellent website

Like: Found the vehicle last in the trip planning and still got a wonderful price. The check in was all computerized and I got to pick my vehicle from a number of choices makes and models. Really liked the whole process and very considerate personnel helping with the check in computers. And check in only took minutes.
Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.