Near Munich Central Station, the staff initially offered me a Renault, but after paying an extra 100 euros, I was upgraded to a brand new Audi A5 that just arrived this July. The ride was absolutely thrilling.

Extremely satisfied, the service was much more efficient than expected.

The customer service at the Nuremberg airport branch was very friendly. When we arrived in the big city of Munich, the staff's attitude was indifferent. However, the branch was just a 3-minute walk from the hotel, which was very convenient. Overall, renting from Europcar online with self-pickup was cheap and convenient.

Frankfurt Airport has clear signage, making it easy to find the car rental shops, as all rental companies are together. Picking up the car is very convenient. Following QEEQ's instructions, I showed the staff the translation, driver's license, and order, and the process was done very quickly. I booked a BMW 5 series but got a Mercedes E-class wagon. The car was in excellent condition, with only 20,000 kilometers—pretty much a new car.