I felt ripped off and taken advantage of by Firefly.

A.Smith

Italy

Reviewed: Mon, May 27, 2019

About Firefly: 2.7 /10

Firefly did not honour the booking of a 29 EUR and instead forced a 260 EUR vehicle on arrival. They said "my car wasn't available". On that, their car park was full to the brim with different types of vehicle, and they were actually parking their cars in other rental company's spaces. They offered a high-end vehicle ten times the price without offering apology or any other solution and charged at full price.

About QEEQ: 8.0 /10

Firefly

Naples International Airport(NAP)

Naples

Italy

Mini | Toyota Aygo 2 Doors or similar

2-day rental

Relevant Reviews on Firefly in Italy

Aurora Kell(e)y

Italy

7-day rental

Reviewed: Sun, Jan 3, 2016

About Firefly: 10.0 /10

Quite affordable, and the requirements for a driver's license are low. Early in the morning, they called me to tell me my car was blocking someone's door and asked me to move it. That's really thoughtful! There are fewer cars available, so book in advance.

About QEEQ: 8.0 /10

I.CLAUDIA DANIELA

Italy

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Oct 14, 2019

“great car rental experience”

About Firefly: 10.0 /10

Counter stuff very helpful , good car, clean

About QEEQ: 10.0 /10

easy to use online booking platform , price drop protector very good, easy to book, easy to cancel

Kevin Caners

Italy

6-day rental

Economy | Ford Fiesta or similar

Reviewed: Fri, Aug 16, 2019

“decent”

About Firefly: 8.3 /10

car wasn't in the best condition and was banged up quite a bit. I had to ask for more damanges to be shown on the rental paper beforehand. But besides that everything went well.

About QEEQ: 10.0 /10

Hammy hamster

Italy

5-day rental

Full Size | Ford Fusion or similar

Firefly

Naples International Airport(NAP)

Naples

Italy

Reviewed: Tue, Jun 4, 2019

“First class”

About Firefly: 9.3 /10

Service was very good counter staff was professional and friendly

About QEEQ: 10.0 /10

It all went very well no problems at all

P.Williams

Italy

7-day rental

Economy | Ford Fiesta or similar

Firefly

Pisa

Italy

Reviewed: Tue, May 21, 2019

“The booking experience was simple and straight forward.”

About Firefly: 6.3 /10

The car was dirty and full of dints and scratches to the bodywork. The inside was well worn. The Firefly desk was closed and we had to use the Hertz desk. The Firefly cars were parked at the back of the car rental car park and as stated our car was dirty. It definitely gave the impression that Firefly used the old Hertz fleet.

About QEEQ: 10.0 /10

I felt ripped off and taken advantage of by Firefly.

Relevant Reviews on Firefly in Italy

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