Good experience

Simple and efficient

Very satisfied.

Excellent

I already purchased full insurance, but the staff tried to deceive me saying I hadn't bought third-party insurance and insisted I buy it on the spot. I stood my ground and checked the order, confirming I had indeed purchased it. Only then did they stop trying to scam me. I had booked a Jeep and arrived on time, but they told me there were no available cars and that I had no options but to take a Nissan. Only! One! Nissan! I asked if this was really acceptable.

Dislike: Had difficulty refilling vehicle; No assistance with gas service. Initially, did not know how to use. Late arrival of email explaining from whom vehicle was to be collected. Was totally confusing when I arrived and enquired for EasyRentalCar and was told that no such company existed. Was assisted by Police Officer; no customer rep was present when vehicle was dropped off - early morning, but instructions were given on what was expected. Still in need of an official receipt.