The queue at Hertz is usually short since they have more counters open; you can generally get things done quickly. The nearby 'Triple-One' isn't as efficient, but it's cheaper. Hertz's insurance is slightly less aggressive with their upselling; they offered $10 per day and I went ahead and purchased it. 'Triple-One,' on the other hand, tries to upsell everything. While their orders are cheaper, their insurance often makes up the difference. Hertz strikes a better balance overall.

The car was ready and waiting. Not much pressure for extras.

Didn’t try price drop, but no problems. Everything went smoothly, as it should.

Very short wait at counter, which was great after a long flight. There was no hard sell of add-on insurances or fuel policies. On arriving at the rental garage we couldn't find the keyless ignition fob of our selected car, so Hertz speedily rectified this by finding us another car of a slightly better spec for no extra cost. Return of the car at the end of the rental was painless as well. The return agent was very friendly and made sure we knew about where to return the visitors toll pass on the way back to the airport.