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Search for Europcar Car Rentals in London
Reviewed: Wed, Sep 28, 2016
About Europcar: 2.0 /10
We had a reservation to pick up the car at 9 AM but only got it at 10 AM. The staff was unresponsive and unfriendly. The car broke down after driving only 5 miles. We couldn't reach the store or service hotline, luckily a police officer helped us get a number. We waited another hour for the towing company to arrive and tow us back to the store.
car image
Europcar
London
United Kingdom

Relevant Reviews on Europcar in United Kingdom

Zenobia Oscar

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sun, May 18, 2025
About Europcar: 2.0 /10
Too many upsells and hidden charges.

Carol Hamlet

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Europcar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Wed, May 8, 2019
About Europcar: 6.0 /10
The staff were very friendly

Geraldine Evan

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Europcar
London
United Kingdom
Reviewed: Sun, Jul 19, 2015
About Europcar: 8.0 /10
The service was good and the vehicle description was accurate, but they didn't let me see the car first. I didn't know if a compact car would fit all my luggage, so I had to upgrade. Nobody came to help me with the car, and there was no explanation about the car's condition. Since I don't speak any English, my daughter had to find someone to show us how to use the car.
About QEEQ: 8.0 /10

M.Mills

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Small SUV | Nissan Qashqai or similar
Europcar
Maidstone
United Kingdom
Reviewed: Mon, Aug 5, 2019
“Worst ever!”
About Europcar: 2.0 /10
Didn’t have car in the end. Arrived at 8am and despite there being 3 staff one was dealing with another extremely annoyed customer. I was totally ignored by the two men working there as was finally spoken to at 8:35 by the lady who was dealing with the guy who had been charged a fortune for a luxury car and had been given a 2017 Car with damage down the near side, which he had booked 4 months ago so there was no excuse And surprise surprise they didn’t have the car I booked and tried to palm me off with a little Peugeot 208 which was totally unsuitable. I walked out and got a car within 10 minutes from Avis a couple of streets away. Euro-Car are totally unprofessional time wasters andwill never

B.Clark

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Economy | Opel Corsa or similar
Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Sat, Aug 11, 2018
“Excellent”
About Europcar: 8.0 /10
Like: Service
Dislike: Everything

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