The car was very good, relatively new and there were no issues with its performance. During the rental process, they suggested we buy insurance, but we informed them that we had already purchased full coverage through QEEQ. Additionally, we had to wait for quite some time; the efficiency of the staff could be improved.

The queue time was a bit long, but not unexpected. After checking my driver's license, the staff noticed the address was too long to fit, so they just roughly shortened it. The overall experience was still good.

Waited for very long time at the counter. The person at the counter tried to cheat me several times: insurance, car type, price...

All was good.