Fiable

The store service was acceptable, but they miscalculated the rental days and charged me for an extra day. I went back twice to resolve it, and they claimed they had refunded me, but I haven't received it yet. They said it would take three weeks to process, so I'll wait and see.

A very good experience

All right, but they charged $70 for fuel.

The staff, whether at reception, car pickup, or return, were very polite and welcoming. They might ask if you'd like insurance upgrades, but a courteous decline is sufficient without any pressure. Returning the car was also convenient, and the deposit was refunded promptly. This was my first time renting a car, and although I was initially concerned due to previous reviews, this experience turned out to be very pleasant.

staff at Alamo where extremely pleasant and friendly and very helpful