CAR RENTAL REVIEWS ON ALAMO AT PARIS CHARLES DE GAULLE AIRPORT, CDG

Highly satisfied

Excellent

Satisfied

Very satisfied. At the time, there was no XC60, so they upgraded us to an XC90 for free. It was fantastic!

I am very satisfied with the car rental company's service, especially Sarah's reception and assistance, which brought many pleasant surprises to the trip.

The service was excellent! They even upgraded the car model.

The staff was enthusiastic and acknowledged QEEQ insurance. Electronic contracts were available, the vehicle was in good condition, and the deposit was released within one hour after returning the car. The KONA is a hybrid vehicle, achieving 25 kilometers per liter of fuel, with fuel consumption in the city being lower than on highways.

Returning a car at Paris North Station is quite troublesome and the process is somewhat inefficient. Other aspects are fine, but the tire pressure was low and the car wasn't very clean inside.

The car rental staff were very friendly and helpful. When picking up the car, I didn’t like the reserved yellow-colored vehicle, so they immediately switched it to a Renault Captur. At drop-off, I informed the staff that the car wasn’t cleaned at pickup and that the drop-off location had been changed without prior notice. The staff quickly deducted 50 euros from the rental cost, which was very considerate. Additionally, regarding the absence of an environmental sticker on the car, we had to delay our journey to contact the rental company and QEEQ. The rental company provided no response, and QEEQ claimed they were reaching out to the rental company. The long communication process did not yield a definitive answer. The staff at the drop-off location clearly stated that rental cars in France no longer require an environmental sticker. Surprisingly, QEEQ also lacked this information.

Very satisfied!

Overall, it's fairly satisfactory.

Excellent service!

Fairly reliable. Initially booked an automatic, but had to wait and ended up switching to a manual, which was a bit challenging.

Excellent service

The service is very enthusiastic!

Easy to find the pickup location and the process was quick without excessive upselling.