The staff’s authentic Beijing accent felt very familiar and friendly in a foreign country. They had a great attitude, provided proactive pickup and drop-off services, and the rental process was smooth and efficient. They even provided extras like a charger and phone holder which were not included in the rental information. The car was in great condition. When a problem arose with the vehicle, the customer service lady was very kind and capable, and she looked very professional in person.

Car was as expected. Picked up from airport and checkin was quick and efficient. Polite staff.

Forgot to do pricewatch but did use it on next rental! Good as saved a little. EasyRentCars good provider with quick customer service response

Our second time renting with EZU. Overall positive experience. Staffs were friendly.

No upsell of insurance, very nice

Overall with Ezu is good. The office location is a bit further from airport which we had to call for pick up. For the car, it’s clean, but it’s in average model, not top.