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Live chat Email us Service Code: 5897183221
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Overall very good experience

Reviewed: Sat, Jun 1, 2019
About Europcar: 10.0 /10
It was really easy from start to end! The pick up point at Civitavecchia from the cruise gate drop off point was very convenient (you should emphasize this). The explanation given to drop off at FCO at Block B, Level 3 was also helpful.
About QEEQ: 10.0 /10
Mini | Smart Forfour or similar

Relevant Reviews on Europcar in Italy

Steward Jenkin(s)

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Reviewed: Tue, Jun 10, 2025
About Europcar: 10.0 /10
Great
About QEEQ: 10.0 /10

Augustine Windsor

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Reviewed: Fri, Jan 3, 2025
About Europcar: 4.0 /10
We were 1.5 hours late returning the car because a friend traveling with us hurt their foot. Europcar refused to waive the fee and charged us for an extra day. We left in a hurry and forgot a hat and water bottle in the car, but they claimed they couldn't find them. I suspect they were just thrown away during cleaning.
About QEEQ: 10.0 /10

Jeffrey Carnegie

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Reviewed: Mon, Jul 1, 2024
About Europcar: 8.0 /10
It's okay.
About QEEQ: 8.0 /10

Claude Kipling

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Reviewed: Mon, Jun 3, 2024
About Europcar: 10.0 /10
Overall great. Large companies do have their efficiency. Recommend Luca, very helpful and even gave me an upgrade.
About QEEQ: 10.0 /10

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Economy | Fiat Panda or similar
Reviewed: Mon, Aug 19, 2019
“Our hire car was stolen after a week. From then on, it was such an ordeal to get things sorted...”
About Europcar: 5.7 /10
We had to wait two hours for our car at Naples Airport: the ticket system is inefficient, the rental desk too small and understaffed. After the theft of our rental car (1 week into our stay in Italy), we were unable to contact Europcar by phone. They put you on hold for hours, then put the phone down on you or tell you to ring a different number. And they won’t call you back! Absolutely shocking!! We eventually got a new car but it took three days and two long journeys by public transport to get it sorted. Don’t use Europcar!
About QEEQ: 7.0 /10

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