No problem, though the car we got was nothing like the one we ordered.

R.Startup

Canada

Reviewed: Mon, Jun 3, 2019

About Routes: 10.0 /10

The car we got (Jeep) was much larger than the car we chose (Toyota). Although the size of the vehicle was not an issue for me, it did mean higher fuel costs. I'm not sure a vehicle the size I ordered was available. This could be an issue for others. There was no user manual in the car - we couldn't turn the internal lights off for a number of days until someone told us how. Even google couldn't help us (suggested taking the fuse out). However, the service from Routes was excellent and I would definitely use them again.

About QEEQ: 10.0 /10

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Toronto Airport

Emily Cowper

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Wed, Jun 5, 2024

About Routes: 2.0 /10

Reminding all friends, do not use Routes Car Rental! They are blatantly dishonest! It's a small rental company outside the airport. When I went, there weren't many customers, but the efficiency was still low. It took a total of 2.5 hours and it wasn't worth it. Not only is their service unregulated and unruly, but the staff I saw at the store all seemed to be South Asian and were dishonest, lying blatantly: I had already bought super comprehensive insurance on Zuzuche, and the policy was in both Chinese and English, but the staff said they couldn’t understand and insisted on selling me their insurance for an extra $20 per day. Even after I called the customer service of Zuzuche, they continued to push their insurance.

About QEEQ: 10.0 /10