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Live chat Email us Service Code: 3027824314
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Inadequate and frightening

Reviewed: Mon, Jun 3, 2019
About Alamo: 6.0 /10
Booked a 7 seater because we are a big family 2 adults 4 children. On arrival I was informed that a 7 seater was not available. Largest vehicle they had was an estate. They advised booking another vehicle however only one adult can drive. Fortunately we were with friends so we were able to do some shuffling about. On returning the vehicle I enquired if there are 7 seater vehicles available and was informed no.
Mini Van | VolksWagen Touran or similar

Relevant Reviews on Alamo in Italy

Anonymous

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Reviewed: Tue, Nov 3, 2026
About Alamo: 10.0 /10
Overall very satisfied.
About QEEQ: 10.0 /10

Anonymous

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Reviewed: Fri, Oct 23, 2026
About Alamo: 10.0 /10
They didn’t have the car I originally booked, so they gave me a Peugeot 380 wagon instead. The car was almost brand new with just 20,000 km on it. The trunk could easily fit four large suitcases plus a few bags, and it was really nice and easy to drive. The only downside was pickup: the line was super long, with just one staff member handling everything, and we waited ages in the parking garage to get the paperwork done. Returning the car was very quick and smooth.
About QEEQ: 10.0 /10

H.Ramirez Barba

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Compact | Volkswagen T-cross or similar
Reviewed: Fri, Oct 4, 2024
“Quite good”
About Alamo: 7.0 /10
Can’t complain about the service . I would say it was good
About QEEQ: 8.0 /10
N/a

M.Berry

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Mini Van | Volkswagen Touran or similar
Reviewed: Tue, May 24, 2022
About Alamo: 9.0 /10
Great staff on site at Florence airport
About QEEQ: 10.0 /10
Responsive to questions ahead of pick up

K.Bogardus

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Economy | Fiat Panda or similar
Reviewed: Sat, Jul 27, 2019
“Am not happy about paying for the extra driver that we never used. I wonder if this is a scam.”
About Alamo: 9.3 /10
I have a visa credit card which I have used as a credit card for decades. They insisted it was a debit card and would not accept it forcing my husband who does not know how to drive stick shift to pay with his card as an extra driver. Our fee was quite a bit higher because of this.
About QEEQ: 7.0 /10

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