The service attitude of the car rental company is good.

Although there's no dedicated reception, the staff at Enterprise were very responsible and provided a lot of suggestions and points to note.

The store staff were very serious, but my 250 euros deposit was supposed to be a guarantee, not an actual charge. However, they charged me and refunded after the return, which caused a currency exchange difference that I had to bear.

We booked a standard car to have enough space for 3 kids car seats and luggage for 5 people. We were supposed to have a Peugeot 508 or similar but they didn’t have any suitable cars so we were given a Peugeot 208 instead which we had to squeeze into for the week - extremely uncomfortable and ordering an economy car of this size would have been £60 cheaper! The waiting time to pick the car up was ridiculous. Told to wait for a staff member to check car over. After 30 minutes, went back to check then told a different message to go and collect car ourselves. Absolutely appalling service.

Booking was fine. I hope someone gets in contact to rectify the above issues and refunds the ‘standard’ car fee as we were given an economy one!