The car was in good condition and fairly new. They tried to upsell insurance, but the service was still decent after declining. However, the one-way drop-off fee was very expensive.

Friendly and kind staff. We initially rented a Highlander, but they gave us a more powerful SUV made by GM with a very spacious trunk, without extra charges. It was especially beneficial for our trip to Jasper and the mountainous areas.

Hertz, the world's largest car rental company.

The service was good, but the car we picked up at the Vancouver airport location was a bit old. Later, when driving to Seattle, a thief shattered the car window. We contacted QEEQ customer service, and after they communicated with Hertz, we were told to go directly to the Seattle airport location to exchange for another car, which was in better condition than the original one. Even though it was already past midnight, the car exchange process went smoothly.

No Chinese service, dislike renting through a third party, impatient customer service.