Helpful and sympathetic

Not bad, the queue time was short

The Calgary pickup location did not provide the Grand Cherokee we reserved; instead, we got a Sahara with a lot of noise and a leaky roof. Additionally, one of the two keys was wrong. The Vancouver airport drop-off location deserves a five-star rating! The inspection officer and the staff were very helpful.

Très bon véhicule, conforme aux attentes. Service impeccable. Restitution simple et rapide. C’était parfait

Processus de réservation simple et efficace

The car was in good condition. The employees were kind and happy to serve us. Everything went smoothly.

Good as usual.

We travelled to Toronto Pearson airport with 3 kids and an infant, up on arriving at the pickup location, we were sadly informed that although you can book with a Visa debit, you can't rent with a Visa debit. The gentleman at the counter was very patient and understanding of our frustration and wasn't rude or snippy at all. He got the car and car seat ready for us while our family member made his way down to meet us with a credit card. I will most definately be renting from this Thrifty in the future (without a Visa debit!!!)

Booking with easyrentcars was very clear simple to use. I will be using this in the future to rent a car!