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Live chat Email us Service Code: 3265578171
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Reviewed: Mon, Oct 9, 2023
About Alamo: 6.0 /10
Constantly pushing for insurance sales, unclear and excessive charges. They initially gave me a compact car instead of a midsize one. After an hour of negotiations, I got a Jeep and they asked for more money. It took another half hour to get the charge waived. The billing was very suspicious. I've rented many times, and this was the worst experience.

Relevant Reviews on Alamo in Spain

Carol Bach

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Reviewed: Sat, May 24, 2025
About Alamo: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Roberta Walton

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Reviewed: Sat, Apr 12, 2025
About Alamo: 4.0 /10
They told me Jeep Renegade would be my car and even misled me by saying the police would fine me if they saw luggage inside the car.
About QEEQ: 8.0 /10

Gene Albert

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Reviewed: Sun, Nov 10, 2024
About Alamo: 10.0 /10
Satisfied, smooth communication.
About QEEQ: 10.0 /10

Jeremy Rob

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Reviewed: Thu, Apr 18, 2019
About Alamo: 2.0 /10
ALAMO refused to let us pick up the car with just a Chinese driving license and its sworn translation in Spanish, along with the reservation and insurance documents from Zuzuche. ALAMO insisted on having an international driving permit (IDP) in addition. Zuzuche's customer service tried to help via email and phone calls, but it didn't work. Eventually, we had to switch to Hertz. During this time, there was another Chinese couple trying to pick up their car, and ALAMO staff tried to trick them into paying 1100 euros upfront. We helped them contact Zuzuche and found out that the 1100 euros was the maximum insurance deductible, but the renter needed to pay first. What a scam!
About QEEQ: 10.0 /10

Miranda III.

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Reviewed: Wed, Feb 21, 2018
About Alamo: 6.0 /10
Could not pick up the car in advance, even if it was just 10 minutes early. After the paperwork, you have to walk to the parking lot behind the station to get the car. Rented an SUV but got an Audi A3 because it was the only option available.

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