They didn't have the Focus I wanted. At first, they gave me an MG4, which I declined. Then they offered a Jeep Avenger. I thought it was a sedan where I could hide luggage, but all the cars turned out to be hatchbacks. Thankfully, the trunk had a black cover so luggage inside wasn't visible from outside.

Both pickup and return were very fast and extremely convenient! This is my favorite company. Since we speak Italian, the process was even quicker.

The procedures were clear and efficient, no unnecessary delays.

Hertz give us with wrong car type which is smaller than i book