I was pleasantly surprised with the cost

It took me a while to pick up the car, but except this, everything was fine.

The experience was good, and will use again for my next trip in US.

Extremely satisfied

Overall, my experience with this rental company was good. The staff was enthusiastic. We had to switch cars in Salt Lake City because the vehicle's screen kept showing maintenance warnings. We went to the Salt Lake City airport, and the staff quickly decided to switch cars for us, resolving our worries. Of course, the company is a bit smaller compared to others, so the variety and mileage of cars are somewhat lacking. Nevertheless, I would still consider Dollar for future rentals.

Everything was fine except for the long wait (about an hour and a half) to pick up the car. It was my first time renting a car, so I didn't have much experience and ended up purchasing prepaid fuel, RoadSafe, and optional PPP without realizing it. However, Dollar's customer service patiently gave me tips, and I managed to cancel all of them when returning the car.

It took far too long (more than an hour) to get to the service counter to be issued a car. The car was fine except it seemed to have loud snow tires at the end of May. These made the ride a bit rough.

No worries- very smooth