The service attitude was excellent, no hidden charges, and the pickup and drop-off process went smoothly, though the pickup counter was hard to locate.

Disaster finding where to pick up the car. Infuriating. Spent over an hour first finding their location and then actually locating the car. What a waste of time!

There was a small amount of sand in the car on return due to going to the beach for which they charged €30 as a “cleaning fee”. It seemed every car that was returned had an additional fee charged for some reason.

We booked a Fiat 500 but they give us an Opel Crossland, no complains for that, bigger car, better value for money, the only problem was the waiting time, one hour and 40 min, and they block €900, that’s a big amount considering that we pay for the expensive assurance , that covers everything

Good app, very intuitive, easy to use