The rental company is very professional, and their service is enthusiastic. The car rented is either of the same class or slightly higher, and all vehicles come with navigation systems. However, the return inspection is extremely thorough, using lights to carefully check for any potential damage. If you don't purchase insurance beforehand, buying it directly at the store will only cost an additional 100-plus pounds.

The pick-up waiting up was really long, showing bad organisation. The car was really clean and nice to drive.

Absolutely shocking service. Was not informed that there was a maximum mileage, even though I mentioned I was driving 200 miles each way (which would exceed the maximum) when I collected the car. Rather than offering me the option of unlimited mileage, knowing my journey length, I was stung with a £50 charge upon returning the vehicle. The member of staff dealing with me was rude and condescending, unwilling to listen to my calmly delivered grievance. There was no explanation of why I wasn’t offered the unlimited mileage option (despite my request for this), while he aggressively kept repeating that he would be removing the mileage charge from my deposit. Rude, obnoxious and badly-trained money grabbers. I have hired cars all over the world for both work and leisure travel, and will not be using Green Motion in the future. Will ensure my friends, colleagues and clients are also aware to avoid.

Car was fine other than there was no water or product when using windscreen wipers

The insurance I took out with you was sited in HK dollars! Pleased I didn’t need to use it

Like: Apologetic for delay, great car and speedy drop off.
Dislike: Had new system put in which was on a constant go slow. Not the operators fault.