The car rental company did not push for additional sales during pickup, and the deposit was unfrozen within a day after return. So far, no extra charges have been received.

No insurance upselling, short waiting time, satisfied.

Good service, easy to find the drop-off location

I was at first disappointed in Italy Car Rent because we arrived a few hours early and I was hoping to be able to have a car at that time. Unfortunately no car was available. When we returned there was a client who was very upset with Italy Car Rent claiming that she had been deceived and was having to pay costs for damage that was not her responsibility.