The staff at the store were very nice. Our flight was delayed and we arrived after their working hours, but after we called in advance, the staff immediately agreed to wait for our flight and process the paperwork for us.

Compared to my previous car rental experience, this time the process was very quick.

As I went to the counter after the arrival of a flight the counter staff were busy with customers. The staff were pleasant and I was processed quickly and was on my way.

I was very happy with the service from QEEQ, originally I booked the wrong times and was assisted by QEEQ staff who was helpful and friendly. The price was very competitive and I was happy with the result.

We made a booking for 6am-6am since we ere travelling further out of Melbourne. The shop only opened from 8am until 4pm on weekdays. Was told that they had tried to contact us, but we did nit receive any call prior to 6am. Waited for 2 hours before they open ag 8am for pick-up.

Should have made sure that the time pick up options correspond with the dealer’s opening hours.