Very good and patient.

The vehicle's condition in other locations was slightly worse, not sure when the subsequent costs will be clarified.

I explicitly mentioned during the paperwork that I had already purchased insurance through the app and didn’t need it, but they still added extra insurance. Initially, they gave me a Ford, and I had to negotiate with them to switch to a Suburban. Honestly, it felt very unpleasant—seems like Asian staff target Asian customers.

Remembering the motorcycle jacket and the infant formula, mother.

There was minimal communication. We had to run between the 2nd and 3rd floors twice to get the car. They also didn't clearly explain whether we needed to take a shuttle bus when returning the car.