The place to return the car was not at the airport, but in a remote area with no street lights. The staff who inspected the car tried to make us pay for chewing gum stains that were already on the car seat and didn't allow us to contact the staff at the pickup location. It was very bad.

Great service. My English isn't very good, but the staff was patient and explained everything in detail. No hidden charges.

There was no Chinese service when picking up the car. I booked a Polo, but got a local model instead.

excellent

We booked a baby seat, and they confirmed it at the desk, but when arrives found the car without and they said they run out of it. When we insisted on having one because we have 5 month baby, they managed to get one. It took very long time for drop off, no one was there and we had to wait for the shuttle driver to drop off the car.