Even though I picked up the car at 2 a.m., the staff was still very enthusiastic and friendly.

Hertz always try to upsell and tried to get us to buy an upgrade and when we refused told us we would have to have a free upgrade as they didn’t have any of our cars in.

Was really worried initially about booking with you as the name QUEEQ was not known to me and I did feel I might be getting scammed. I actually nearly stopped h to e booking but did some background checks and continued.

Like: Picking up the car is very easy as a shuttle takes you right to the car rental area and once there, you are are your way within minutes. When dropping off the vehicle, Hertz staff were very friendly, addressed me by-name and helped me get to the return shuttle.
Dislike: What wasn't so pleasant was when I went to get the car I reserved, it wasn't available. I did get a comparable-sized vehicle, but I'd chosen one specifically for cargo space and vehicle familiarity and I wanted to feel comfortable in a car I'd driven before. Getting the car to Logan's drop-off point was straight-forward, after all the nail-biting I did to find my way through Boston!