Hardly any waiting! The process was very fast, but there was no signal in the underground garage, so I had to go to a place with signal to upload the car condition photos.

The staff's attitude is excellent and they never force you to buy additional insurance, which increases my trust in this company. I don't consider other companies anymore when renting a car. My car once had a malfunction alert, and to prevent any accidents, they gave me a replacement car for free and even upgraded me to a better model. I have now become a loyal fan of this company. Yes, I am happy to recommend their cars to any friends, it's definitely a wise choice.

The order listed an A3, but I was given a Golf. They claimed it's the same category, but the booking price for a Golf was several times cheaper than for an A3. So, I recommend booking a Golf directly instead of something like an A3 to avoid paying more for the same car.

This was the worst car hire experience of my life. Dreadful service and enforced extras tripled the cost.

Very slow service, they need more people at the desk.