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Live chat Email us Service Code: 3545786122
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Reviewed: Thu, May 11, 2023
About Europcar: 2.0 /10
I booked a 5-door car, but initially, they gave me a 2-door small car. They kept telling me the car was too small and suggested I upgrade. They also tried to sell me insurance. When I had a problem with my credit card while paying, they asked me to wait aside and treated me unfriendly. Finally, after negotiating, they gave me a Volkswagen POLO. I've rented cars abroad before and most of the time you get an upgrade, but this time it was a downgrade. The attitude was noticeably worse after I refused to buy insurance or pay extra to upgrade the car.

Relevant Reviews on Europcar in United Kingdom

Myra Lawrence

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Reviewed: Thu, Jul 25, 2024
About Europcar: 8.0 /10
It's alright
About QEEQ: 10.0 /10

Clyde Zephaniah

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Reviewed: Wed, Aug 3, 2016
About Europcar: 6.0 /10
The car was scheduled for pickup at 10 AM, but I didn't get it until 11:30 AM. The rental staff do not speak any Chinese, so don't expect them to explain much unless you understand English. They don't work on Sundays. To return the car, just drop the keys in the mailbox.
About QEEQ: 8.0 /10

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Mini | Fiat 500 or similar
Reviewed: Wed, Aug 28, 2019
“Brill”
About Europcar: 10.0 /10
Very friendly and prompt service
About QEEQ: 10.0 /10

R.Grant

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Mini | Fiat 500 or similar
Reviewed: Fri, Aug 16, 2019
About Europcar: 9.3 /10
very good will definitely use your services again many thanks.
About QEEQ: 10.0 /10

S.FITTON

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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 12, 2019
“Excellent”
About Europcar: 10.0 /10
Counter staff excellent! On picking car up we were given an upgrade. No problems throughout the rental period. Felt very reassured by the young man on initial contact at the counter that any concerns/problems would be addressed ASAP, fortunately this was not necessary. Will definitely book europcar again.
About QEEQ: 10.0 /10
Excellent value for money!. We took our motorhome down to Cornwall and unfortunately the car we normally tow had broken down week prior to departure. From navigating the website to picking and dropping the car off I couldn't have found it more easy. Excellent value for money, I will definitely be using and recommending Easyrentcars.com

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