The overall service was quite good.

When visiting the UK, it's essential to have a car for the countryside and highlands. You can't fully enjoy the Lake District, Peak District, or Isle of Skye without one. Joining a local tour group isn't the ideal way to travel; self-driving is much better. Avis is a big company, and getting the car you want is a great start to a perfect trip. Returning the car without any damage makes the journey smooth and satisfying. Everything was wonderful.

It's okay

The vehicle was in excellent condition and the service was very good.

I booked an automatic GOLF for about 5500 RMB for 15 days, but the AVIS staff said they didn’t have any GOLF available and only had a Hyundai I20 from Korea for 780 pounds (including 90 pounds for Ireland), which is quite a difference. During the drive, I found the car in good condition, but it clearly lacked power. Later, I had to extend the rental by 2 days and, with the help of the renting service, the extension was set at 108 pounds for 2 days. After returning the car with 4500 kilometers driven over 17 days, we noticed a crack in the left front tire. The inspection staff said it was a minor issue and, since we had full insurance, we wouldn't need to pay extra. However, we were still charged an additional 20 pounds for tire repair, which we questioned since we had full insurance. As we were rushing to catch a flight, we didn't spend more time disputing it. All the staff who assisted us were courteous.