Avis, London Heathrow Airport Terminal 3&4 Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Avis - London Heathrow Airport Terminal 3&4 Information, Car Rental Instructions & Policies

Address

Central Heathrow Loc Northrop Road, London, TW6 2QA, UNITED KINGDOM

Telephone

+443305510969 / +441344484100

Pick-up Instructions

The Avis - London Heathrow Airport Terminal 3&4 car rental location is located out of the airport

Local renters go to car lot. AIRLINE PASSENGER: Our central Heathrow car rental station is open 24/7 and is a short shuttle bus ride from Terminals 2, 3 and 4. From Terminal 2 you can get the shuttle bus from stops 7 and 8. From Terminal 3 you can get the shuttle from bus stop 17, and from Terminal 4 its bus stop 2. LOCAL RENTER: Exit M4 Jn 4 sign to LHR. At roundabout take exit signposted Terminal 1,2,3. Follow signs for Car Rentals PREFERRED SERVICE: There is a preferred cabin in the car park that clients are to go directly to. OUT OF HOURS: Vehicles must be returned to Northrop rd location (terminals 3 and 4)

Drop-off Instructions

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

23 - 75 years old

Young Driver Fee applies at 23 - 24 years old with charge of GBP 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland

Republic of Ireland provided a Continental Cover package must be purchased before the pick-up date. To purchase Continental Cover, please email Avisbudget.ukoperations@abg.com. The total price depends on the number of days the vehicle will be in the Republic of Ireland as listed below: 1-7 days – GBP 104.40; 8-14 days – GBP 146.16; 15-21 days – GBP 180.95; 22-28 days – GBP 250.56.

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross-border insurance (Continental Cover) has been temporarily suspended, so cross-border travel is not possible. However, cross-border policies and prices may be changed without notice. Please inform the store of your cross-border travel plan when picking up the car. Please refer to the store for all regulations.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Heathrow Airport T1-T4

0.2 mi from Heathrow Airport

1.2 mi from Heathrow Airport T5

Railway Stations

12.6 mi from Paddington Station

13.7 mi from Victoria Station

14.6 mi from Euston Station

Hotels

11.7 mi from Copthorne Tara Hotel London Kensington

11.9 mi from Seraphine London Kensington Garden Hotel

12 mi from Millennium Gloucester Hotel London

Other Landmarks

9.6 mi from Hyde Park

14.5 mi from Big Ben

14.5 mi from Trafalgar Square

FIND ME A CHEAP RENTAL

Map view of Avis Store Location

coordinates: 51.470277777778 -0.45916666666667

Location Images

Avis-London Heathrow Airport Terminal 3&4-12841-telegraph

The Sign

Guest Reviews

Total points： 9.0 / 10 Excellent

Vehicle condition: 0.9
Vehicle cleanliness: 0.9
Spaciousness: 0.9
Counter staff: 0.8
Pick-up location: 0.9
Drop-off location: 0.9
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

H.Qarni
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
AVIS staff didn’t record the scratches and dent on the system and the fuel tank wasn’t full.
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Jwb
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Exceeded
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Mohammed
London
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very nice service although computer went down and the service staff should have jumped to another colleagues computer to finish the transaction as they were free.
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J.McDougall
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great staff and very little time needed to sort out - got a bigger car than booked (for no extra cost) which was also very fantastic. Would highly recommend.
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A.Al Hesni
London
6.7 /10 Average
Reviewed: Sunday, November 9, 2025
very difficult to extend, when calling costumer service, no one picks up the call.
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L.Mash
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Avis were extraordinary. Amazing customer service. Jay who I believe was the manager was an absolute gentleman. Natasha who worked along side was a pleasure to work with after such a long flight. I will absolutely be back every time.
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m.CAMPBELL
London
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
A reliable and trustworthy company that provided me with a great vehicle and quick and dependable shuttle service from the airport.
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Andy
London
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.
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EG
London
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
I like Qeeq because of the fully comprehensive insurance policy on offer. When I got to Avis, I decided to purchase the Excess Insurance Waiver. I was told by the person at the Avis desk that it would cost £83 plus VAT for 4 days. I decided to pay that as £100 was worth it not to be faced with a possible excess of £1,500. When it came to signing the contract, I saw that the cost was £144 and not £100. I asked why. I was told that this was "£83 plus VAT". I knew that this was UTTER NONSENSE and that the person behind the desk did not have a clue what they were talking about. It turns out that car breakdown had been added in for £20 without telling me. And then Avis add a "location surcharge" of 20% of all extras added. So there was 20% added onto the £83 waiver insurance and 20% added onto the £20 car breakdown cover. What an ABSOLUTE SCAM!!! I raised this with the manager and the issue was sorted by giving me half a tank of free petrol as compensation for the "location surcharge" which could not be removed. BE VERY (!!!) CAREFUL WITH ANY OF THE CAR HIRE COMPANIES AND THE HIDDEN EXTRAS THAT THEY TRY TO ADD ON
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Caesar Dunlop
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service attitude and the vehicle condition is excellent.
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Teresa Herty
London
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Raymond Moulton
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied, everything was pretty good.
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Joyce Funk
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
I booked a Golf automatic or similar model, and ended up getting a PEUGEOT 3008 SPORTHDI163, which was excellent. It had enough space and great power. The pickup process was simple, although the staff insisted on selling us additional insurance despite us already having comprehensive coverage from home. It might have been a language barrier. After asking them to amend the contract, they seemed a bit unhappy. Aside from that, everything was great. Returning the car was easy as well.
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Natalie Springhall
London
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Vita Hugh
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
They provided a higher class vehicle, overall satisfied, but it took some time to get the vehicle.
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Albert Irving
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff were patient and professional.
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Amos Ella
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
I had a full insurance order, but the staff at the counter didn't check properly and added extra insurance. When returning the car, I found the cost to be higher. After some negotiation and showing the original order, the issue was resolved smoothly. Apart from this hassle, the overall process was quick and smooth, and the company was reasonable.
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Calvin Joan
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient procedures
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Verna Howard
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely convenient for pick-up and return.
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Nat Watt
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great, the procedures were even simpler and more convenient than expected. The car was in good condition, almost brand new.
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Lee Doyle
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
At London airport, there is a shuttle to the office. Just wait at the bus stop, very convenient
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Gladys Sainsbury
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff attitude was good, but they seemed inexperienced and made an error that locked one of my credit cards. We had to use another card to complete the process.
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Isaac Wallis
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It seems like they tried the usual tactic of upselling extra insurance and GPS when I picked up the car.
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Abner Timothy
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
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Burton Brook
London
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Eudora Dan
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service was enthusiastic, the processing time was fast, it's open 24 hours, and the airport shuttle bus was very convenient.
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Camille FitzGerald
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I booked a Tucson but got a Skoda instead. Fortunately, it was a smaller car, which was better since many rural roads in the UK are single-lane and larger cars can be difficult to drive. The rental company was easy to find. We stayed in London for a few days, then went to the airport to rent the car, and finally returned it at the airport. The rental agent was very kind; he asked if we needed insurance, we said we already had it, and he didn't push us to buy theirs. Returning the car was even simpler; they just did a quick inspection.
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Burgess Bowen
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car rental company's service was quite good, but the vehicle was not the one we reserved online. We booked a Peugeot 5008, but when we arrived, they informed us that it was no longer available. We had to accept a Citroën C4 Picasso. After accommodating 7 people, the trunk space became very limited, so we ended up driving in relatively cramped conditions for the entire 13-day trip.
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Valerie Stilwell
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent!
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Prima Maltz
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Knew we already had insurance, so no hard sell.
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Emmanuel Field
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Julie Maltz
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both pick-up and drop-off were very convenient. It's close to the airport, and there's a free shuttle to the terminal.
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Rita Galsworthy
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It's just okay, the car was mediocre.
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Florence Tennyson
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good
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Quinn Dickey
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good
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Jonathan Sawyer
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Service was great, almost no need to queue.
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Burke Jacob
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The sales method at Avis in the UK is very problematic. At T2, the staff told me that the Opel Crossland X I rented was unavailable, and I could only rent a small Vauxhall Astra, which could only fit one large piece of luggage. When I got to the parking lot, I saw several SUV-like Opels. After discussing with the manager at the store, they finally gave me a Vauxhall Mokka X.
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Queena Symons
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good vehicle condition
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Wade Young
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly satisfied
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Nancy Leonard
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service is pretty good. They might ask if you want to upgrade to a bigger car; you can just refuse. There aren’t many people, and the pick-up and drop-off procedures are quite smooth.
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Sabrina Salome
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service by the staff was excellent.
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Jean Coffey
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied. I want to give a shoutout to the car rental company's excellent support and assistance throughout the entire process.
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Booth Whittier
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The shuttle bus arrived somewhat slowly.
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Dawn Meredith
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Eunice Hodge
London
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Broderick Lambert
London
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Faithe Peggy
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall experience was great
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Borg Joyce
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied!
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Oswald Norris
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied with AVIS's service! The vehicle was almost brand new and in excellent condition.
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Trista Cromwell
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Wide selection of vehicle models, attentive service, and straightforward rental procedures
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Sabrina Salome
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Crystal Service
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Claude Kipling
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient
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Doris Ingersoll
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, highly efficient. Renting a car was done in ten minutes, and returning it took just ten seconds.
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Cornelia Elizabeth
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall it was fine, but the additional charges during the rental process were not explained item by item, leading to unnecessary costs.
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Augus Toby
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Francis Lincoln
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Avis offers unlimited mileage.
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Adelaide Rockefeller
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Antonio Lancelot
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall satisfied
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Isaac Leigh
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Edison Chamberlain
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything was great.
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Burton Dewar
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both pickup and drop-off were quick and efficient. There was no upselling, we got the car and left. They even upgraded us to a station wagon, which had a trunk big enough to lay two suitcases flat, making it very convenient. When returning the car, they just started the engine to check the fuel level and for any error codes, which was highly efficient.
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Mabel Fielding
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Free shuttle service to Heathrow Airport terminals eliminates long waits. Car return is very convenient with a dedicated staff handling the process.
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Theresa Crane
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Natalie Springhall
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, and the price is reasonable.
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Rex Hearst
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, shuttle bus service provided.
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Werner Bloomer
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Fast and convenient.
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Theodore MacAdam
London
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Cornelius Gill
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very efficient.
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Alger Constance
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It might be a communication issue. I didn’t request a vehicle upgrade, but they upgraded it anyway. Also, insurance was added, and I had asked for an additional driver but that wasn’t included. As a result, the final cost was higher than expected. Therefore, it’s essential to confirm everything with the representative during pickup to avoid ending up with services you didn’t ask for.
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Anna Zechariah
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good, straightforward and efficient.
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Laura Joule
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything went smoothly during pick-up and drop-off.
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Maurice Edie
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Quentin Beerbohm
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very efficient
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Patrick
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Ronald Augustus
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Maxwell Carpenter
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company operates quite professionally. At the airport, you need to ask the staff for directions as the location of the shuttle bus may have changed. I experienced a parking lot scratch, which was my fault. According to the policy, I needed to report it to the police, but without a dispute, the police wouldn't intervene. Calling both the emergency number and the rental company proved ineffective. The Avis locations near Oxford shown on Google Maps were all closed. Fortunately, the QEEQ platform offers 24/7 support. They advised me to use the online reporting platform to file the information and confirmed that police intervention was unnecessary. When returning the car, the Avis staff inspected it quickly, and £500 was directly charged to my credit card without requiring my signature. Thankfully, I had purchased supplementary insurance back in my home country. After providing photos and relevant information, QEEQ promptly processed the claim. This was my first time encountering an accident during a multi-country self-drive trip, but thanks to the supplementary insurance and QEEQ's reliable service, the situation was manageable. Much appreciated.
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Herbert Ted
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The AVIS staff at London Heathrow Airport were very friendly, courteous, and highly professional.
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Ternence Theresa
London
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Leonard Clark(e)
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
No need to queue for pickup, great service attitude, and quick return process.
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Gene Albert
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Hedy Michelson
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall service was good.
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Juliet Wyclif(fe)
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Evan Morley
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Aubrey Holmes
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental service was excellent, no issues at all.
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Valentina Bethune
London
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good, convenient and fast. Have rented multiple times.
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