It's okay.

When we arrived to pick up the car, the originally reserved Ford Escape was unavailable. I mentioned we were filming a show and needed a Ford vehicle, and they immediately upgraded us to a Ford Edge at no extra cost! Our English is not good, but Budget used a phone to translate English to Chinese for us! Very considerate!

It was a great car. Steady and comfortable. There were lots of scratches here and there. Also the car wasn't totally cleaned when picked up, which I'm ok as there was a notice informing of water shortage in Santa Fe. The only downsides, which are actually quite grave are... 1. The front tires are totally worn out. I always have to continually remind myself of the safety risk it poses to my wife and daughter as passengers. I wouldn't drive a car with such tires back in Malaysia. 2. Not only the front tires were worn out, all the tires weren't properly inflated. Half way on the way to bandelier at some obscure roads, the tire warning lighted up. I had a hard time looking for gas stations that provide air pump as most were out of order. Budget should place safety as the highest priority. We are talking about human lives here.

Qeeq is wonderful. The price reduction guarantee is a life saver. Keep it up Qeeq.

No one received me on the drop off site and i left the car 5 days ago and still didn’t receive my bill. They left open my contract and I have been charged for a 2,000 dlls bill!! And I only used the car for a day.

Was confused on why I was offered the insurance at the counter again. Was concerned the whole trip on what would happen if I got into an accident.