Quite satisfied.

The staff at the rental company were very friendly, and the car was brand new.

Although I reserved a regular car I was told by the europcar agent that I reserved an electric car and that I need to upgrade if I want a regular car. I upgraded, which meant I had to spendabout 70 euros more for my reservation.

Although I reserved a regular car I was told by the europcar agent that I reserved an electric car and that I need to upgrade if I want a regular car. I upgraded, which meant I had to spendabout 70 euros more for my reservation.

very quick process and the car itself was fine however charged 155 euros more than we had been quoted and were told by counter staff that we had to pay or no car. Tried to sort out on return but very difficult to contact, repeated requests for the same information, time taken trying to resolve means it has cost even more. Would never use again