Our 12-day car rental trip on New Zealand's South Island during the Spring Festival was truly unforgettable. The rental company provided a vehicle in excellent condition. From the moment we picked up the car, it was clear that it had been well-maintained. The exterior was clean with no visible scratches, and the interior was spacious, hygienic, and completely odor-free. The seats were comfortable, adding extra enjoyment to the long journey. During the drive, the vehicle performed exceptionally with responsive handling, precise steering, and quick braking. Whether on city roads or rugged mountain paths, it handled effortlessly. The powerful engine ensured a smooth trip throughout. Additionally, the staff provided attentive service, patiently answering all our questions. Overall, the outstanding condition of this rental car made our South Island trip in New Zealand a reliable and enjoyable experience.

Very good

Queue was manageable, but the service was mediocre.

Decent

we waited for our car for nearly an hour, we were going to a wedding, and were on a schedule, which is why i booked the car online for ease of pickup. The counter staff were polite but obviously could not speed up the process, it caused us to be rushed and stressed.