The car rental price was very low, unbeatable value.

Your counter service was slow and inefficient. If you don't fix this people will be one and done. Your area is not clean or tidy especially where the cars arw located. Doesn't seem professional

They did not have the category of car i reserved even though i pre-paid! I reserved a corolla or similar car and when they did not have it they asked me to take a pickup truck! I said 'no way im drying that', so they gave me a HUGE dodge derango that was an absolute gas guzzler, like nothing i have seen, i used so much more money on gas than i wanted to that went completely no compensated for. It took around an hour to get the car. Aside from that hour I waited 40 minutes to be picked up at the airport...and they would not give me any money back on the rental or give me vouchers for next time - nothing! No compensation for the absolute wrost car rental experience I have ever happened. Really poorly done - would never recoomend to myself or rent with them again.

I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.