Waiting time for shuttle to and from airport was a long time

I will NEVER use your service or the rental company Routes again. The staff at Routes were rude (put me on hold and hung up twice while i requested pick up), would not honor my agreement stating the changes were due to ICBCs recent insurance chands and the only solution they wanted to provide was to send me to their competitor.

Clean up your office inside and out. Clean your cars and put gas in them. Extend your hours for pick up and drop off to airport

Will rent again from Routes for my next trip.