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Live chat Email us Service Code: 2102490312
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Dont get screwed. Use ANYONE else

Reviewed: Wed, Sep 25, 2019
About Routes: 2.0 /10
I will NEVER use your service or the rental company Routes again. The staff at Routes were rude (put me on hold and hung up twice while i requested pick up), would not honor my agreement stating the changes were due to ICBCs recent insurance chands and the only solution they wanted to provide was to send me to their competitor.
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Hulda Hutt

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Reviewed: Wed, May 20, 2020
About Routes: 8.0 /10
I booked a sedan but got a hatchback. The service was okay, but there were long lines when picking up the car. Just so you know, you don’t have to queue when returning the car. By the way, I ran into a really frustrating issue: I booked a car with this company through Zuzuche in early February and paid the full amount, returning the car on time. But in early May, they charged me $400 without notifying me. Unreal!

Gabrielle Tuttle

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Reviewed: Sun, Aug 16, 2020
About Routes: 4.0 /10

SMO

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Intermediate | Honda Civic or similar
Reviewed: Mon, Sep 30, 2019
“Better fits my budget”
About Routes: 7.3 /10
The staff could be a little more helpful rather than just minding their own business after asking the customer to wait in the sitting area for more than 20mins after all documentation is completed, could be that I went in on a Sunday in the evening and they are overworked.
About QEEQ: 10.0 /10
Nice website with all required information at one place

C.Seeley

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Sep 26, 2019
“Good value”
About Routes: 8.0 /10
My only criticism was that the Vancouver was way understaffed!! Fortunately I ran to be first in line at when the shuttle dropped off, but there was only one person at the desk. Longer line to pick up was noted when I dropped off. Vancouver location quite odd--an old chinese restaurant with booths still n place.
About QEEQ: 9.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Sep 21, 2019
“Great Experience and will definitely use it again.”
About Routes: 8.7 /10
Need to be patient for shuttle transfers and during car pick up.
About QEEQ: 10.0 /10
Awesome. Price protector is definitely a big plus!

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