I've rented from this company multiple times and have always been very satisfied.

The staff at the pickup location were a bit impatient (probably due to language issues), but overall it was good.

Pick up was fine. However when u drop off, record go will look for damage meticulously, even if not visible to naked car, they want a claim. They will try and make out dirt is damage. So be careful take pictures of any scruffs and dents and even the smallest scratches.

Smal plastic cover on driver's door handle at the lock went missing during hire. At drop off I pointed this out and was told someone had tried to break in as he demonstrated that the door lock did not work. There didn't appear to be any damage and I only used the remote control to gain entry and for locking. Anyhow I was not in a position to argue and accepted the repair cost 444 euros. which is very steep. Thankfully I was able to claim the full cost through my excess car hire insurance I purchased separately before we travelled. Can't fault RecordGo as they did email the damage report to me to enable the insurance company to agree the claim.

Like: best car hire experience i have ever had price was the best value for money and the car was excellent no faults it was as good as new
Dislike: nothing