This time I did a self-drive trip in France. The car rental company provided a new car with only 1,500 kilometers on the odometer. I drove over 7,200 kilometers in 30 days, and the car was returned without a scratch. I was quite satisfied with the vehicle. What I was dissatisfied with, however, was that even though I had already paid, the car rental company made a mistake with the return date. They wrote the contract two days short. When I discovered this mistake the next day and returned to the rental office to have the contract corrected, the system automatically charged me for two extra days of rental. When returning the car, I was also charged for two extra days of insurance, resulting in a loss of 2,000 RMB.

Big rental company, no hassle, very satisfied.

The rental company claimed there were no cars of the same model when picking up the car and asked for over a thousand yuan more. They reluctantly gave me a car only after I insisted on not paying extra.

Took about 20 minutes to collect, but that's about normal. Staff pleasant, didn't try and hard sell and the car we were given was brand new. Drop off was easy and seamless. Overall fantastic.

La voiture était nettement plus volumineuse que ce que j'avais demandé, ce qui aurait pu être gênant mais n'a pas posé de problèmes. Avant de me dire le type de voiture on m'a proposé un supplément pour avoir une voiture plus grosse...