The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.

No receipt provided for the Euro payment when picking up the car

Overall, it was okay. Communication during pickup wasn't smooth; the staff were not very patient and had an average attitude, but there were no major issues. Returning the car was relatively simple.

There is a counter in the airport hall. After completing the paperwork, you can pick up the car in the nearby parking lot. The parking lot is not far; it's just a two or three-minute walk.

Perfect