I rented a Polo, but the rental company gave me an old, beat-up Toyota. The car showed a tire pressure warning after just one day, and I had to exchange it in another city, which caused great inconvenience to my trip. During the car return, an attendant, who seemed to be Indian, inspected the car with a flashlight, nitpicking every little thing. They blamed some scratches on me even though they weren't my fault. Since I swapped the car midway and forgot to take photos, I had no choice but to accept their damage assessment. I suspect they were nitpicking because I didn't buy their insurance. On top of that, they charged some €0.5 daily emissions fee, which I find shameless.

1. The actual vehicle I received was different from the one I reserved; 2. Spain is too chaotic, someone tried to pry open my car door and failed, and the car rental company wanted to charge me a 600 euro pre-authorization. 600 euros? What kind of concept is that? It's very unreasonable, please handle this properly.

Easy and efficient pick up friendly staff on pick up and drop off

Easy to use

I booked an automatic car, but given a manual gear car as they did not have it at this location, I have no choice but to take it.

Nous avons été facturés de frais supplémentaires sans en avoir été informés au préalable Nous avons découvert ce supplément sur notre relevé carte bancaire En revanche la commerciale a su trouver du temps pour nous proposer une assurance supplémentaire