They will forcibly increase the price if your flight is delayed, aggressively sell insurance, and use misleading tactics to raise fees.

Got a tire pressure warning when picking up the car. Returned to the airport store the next day and got a replacement vehicle.

Got to the place a bit earlier, during lunch time, so the place was closed and there was no phone number on the door or gate to call. Other than that the staff was very professional and helpful.

It was very nice experience

The counter staff was very nice and provided us with a great car upgrade.

I returned the car with small choclate stain from the rental period. The stain could have been easly cleaned by me prior to the car return but i forgot to do it. When I returned the car the staff noticed the stain and said they usually have to charge 100eur for cleaning process but the Manager was kind to let it go and to have it cleaned free of charge! Excellent Service!