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Live chat Email us Service Code: 2435812268
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Reviewed: Mon, Jun 24, 2024
About Europcar: 8.0 /10
Overall good, but I have a small complaint. When we arrived at the pickup point, they spent quite a bit of time trying to upsell us different upgraded models. I wouldn't mind this normally, but they ended up using nearly 30 minutes for the sales pitch and counted that as part of my rental time. This means the rental period started from the moment they greeted me, not when we finished the process, and 80% of that time was spent on upselling.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Janet Bob

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Reviewed: Thu, Sep 26, 2024
About Europcar: 10.0 /10
Excellent overall service. The entire process was completed within 10 minutes without any upselling or poor service. Everything went smoothly.
About QEEQ: 10.0 /10

Benjamin Lowell

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Reviewed: Sat, Aug 19, 2017
About Europcar: 10.0 /10
Picking up the car in London required taking a shuttle from the airport, but the pick-up was smooth. Returning the car in the Scottish Highlands was easy, as the staff just checked it quickly.
About QEEQ: 10.0 /10

Gill Christ

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Reviewed: Sat, Jul 22, 2017
About Europcar: 4.0 /10

Phoenix Barnard

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Reviewed: Wed, Jul 27, 2016
About Europcar: 10.0 /10
The rental location is near the airport, with a dedicated reception desk at the airport exit directing you to a shuttle bus for car pickup. The pickup location is spacious with many service staff who are very friendly. The paperwork is correct, and someone accompanies you to pick up the car and explains the usage precautions. The process is smooth and fast.
About QEEQ: 10.0 /10

t.luojunfenge

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Reviewed: Thu, May 30, 2019
“very good”
About Europcar: 8.0 /10
good
About QEEQ: 10.0 /10
good

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