Convenient

Booked a Land Rover but got a Tiguan, consumes too much fuel!

The staff had a great attitude. The pickup and return processes were very convenient. The car was in excellent condition. However, finding the return location was extremely difficult since it was in an underground garage with a very small sign. It took almost an hour to find it.

The originally reserved car (Passat wagon) was not provided. The replacement was clearly not in the same class (a regular Hyundai). Paid over 100 euros extra for a Volvo wagon, but did not feel any service upgrade. Will not choose this company again!

I feel like the person at the counter ripped me off. 1- they told me beforehand that underage fee would be $70 however when I picked up the car he charged me $130 instead of $70 as he said that $130 is inc tax for an underage fee. thAT MAKES NO SENCE THAT $60 IS FOR TAX. 2-while booking i wrote that I'm going to a diffrante country and they told me that its no charge however at the counter he gave me another charge for that. REALLY UPSET!!!!!