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Terrible Europcar

Reviewed: Tue, Jul 2, 2019
About Keddy by Europcar: 4.7 /10
Customer service very poor when we check in and when we did the check out everything appeared good, the fuel take was full as we filled the tank before arrived, however we were charged with 12£ a few days later. I would definitely not recommend europcar.
Mini | Smart Forfour or similar

Relevant Reviews on Keddy by Europcar in Italy

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Mini | Fiat 500 or similar
Reviewed: Wed, Oct 26, 2022
“Ok rental”
About Keddy by Europcar: 8.0 /10
Counter staff not particularly friendly and not really helpful when we asked for advice on returning car and avoiding traffic limitation zone. Drop off was straight forward.
About QEEQ: 10.0 /10

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Compact | Fiat 500X or similar
Reviewed: Tue, Sep 3, 2019
“Ridiculous wait to collect car”
About Keddy by Europcar: 5.7 /10
Waited nearly 2 hours to collect car
About QEEQ: 8.0 /10

Tony M - Australia

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Economy | Fiat Panda or similar
Reviewed: Thu, Jun 27, 2019
“Terrible condition of vehicle. Tank not filled. Very dirty. Could not easily check car condition.”
About Keddy by Europcar: 4.3 /10
Car was very dirty. Tank not full. Pickup in Rome was rushed. Staff were rude. Long wait. Unable to check car condition properly due to poor lighting and dirty condition of the car. When car was returned they hit me up for damages which may have been pre-existing. Unsure as the damage was camouflaged by the poor and dirty condition of the car. Very stressful experience all round! Charged an exorbitant excess for what looks to be very minor damage. Felt ripped-off!
About QEEQ: 8.0 /10
Booking was great. No probs.
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Premium | Mercedes-Benz C Class or similar
Reviewed: Mon, Jun 10, 2019
“An excellent vehicle with easy pickup and drop off.”
About Keddy by Europcar: 9.7 /10
A straight forward process.
About QEEQ: 10.0 /10

N.Godbole

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Economy | Fiat Panda or similar
Reviewed: Sat, Aug 18, 2018
“Good for couples... Small car and good mileage”
About Keddy by Europcar: 10.0 /10
Like: Car gave good mileage...it was equipped with snow chains and reflector jacket in case of any emergencies
Dislike: Car was by default set for Italian language which was little tricky to change back to english..
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